Effective Date: November 15, 2025
This Privacy Policy describes how Leo Processing ("Leo Processing," "we," "us," or "our") collects, uses, processes, and discloses your information in connection with our website, merchant services, payment gateway, and related services (collectively, the "Services").
Leo Processing serves primarily as a business-to-business (B2B) provider. When we provide payment processing services to our Merchant Clients, we act primarily as a Service Provider or Processor on their behalf. When we collect information from website visitors, prospective clients, or current client representatives, we act as a Controller of that information.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your business ("Personal Information").
A. Information You Provide Directly to Us
This information is collected when you sign up for an account, apply for merchant services, contact us, or subscribe to marketing.
| Category of Information |
Examples of Data Collected |
| Contact & Identification Data |
Name, email address, postal address, phone number. |
| Business & Financial Application Data |
Business legal name, business type, tax ID (EIN), principal contact information, industry, transaction history/volume, bank account details. |
| Account Credentials |
Usernames and passwords used to access the Leo Processing Merchant Portal. |
| Communications |
Records of correspondence, including customer support inquiries, feedback, and survey responses. |
| Marketing Preferences |
Your consent to receive promotional messages and marketing materials. |
B. Information We Collect Automatically
When you interact with our website or use our Services, we may collect information automatically:
| Category of Information |
Examples of Data Collected |
| Usage Data |
Pages viewed, features used, date and time of access, referring/exit pages, and time spent on pages. |
| Device Information |
IP address, browser type and version, operating system, and device identifiers. |
| Tracking Data (Cookies) |
Information collected through cookies, web beacons, and other similar tracking technologies to analyze trends, administer the website, track users' movements around the site, and gather demographic information. |
C. Transaction Data (Our Role as a Processor)
When you are a customer of one of our Merchant Clients
and purchase goods or services from them, Leo Processing processes the resulting transaction data (e.g., card number, expiration date, transaction amount, customer name) on behalf of that Merchant.
We do not control how your Merchant Client uses this data.
For information on how your transaction data is handled, please review the privacy policy of the specific Merchant you purchased from.
2. HOW WE USE YOUR INFORMATION
We use the Personal Information we collect for the following business purposes:
| Purpose Category |
Description |
| To Provide and Maintain Services |
To process merchant account applications, onboard new clients, operate our payment gateway, manage billing and invoicing, and maintain the functionality of the Merchant Portal. |
| Security and Fraud Prevention |
To detect and prevent fraud, protect the security of our systems, verify identity, manage risk, and ensure compliance with industry standards like PCI-DSS Level 1. |
| Communication |
To respond to inquiries, send service announcements, provide customer support, and relay important information about your account or service changes. |
| Marketing and Promotion |
To send marketing messages, promotional offers, and updates about new features, based on your consent (as explicitly given via the website). |
| Internal Operations |
For internal research, service development, and to improve the content and functionality of our website and Services. |
| Legal Compliance |
To comply with legal obligations, regulatory requirements, court orders, and to enforce our Terms & Conditions. |
3. HOW WE SHARE YOUR INFORMATION
We may disclose your Personal Information for a business purpose to the following categories of third parties:
- Service Providers: We share data with vendors, consultants, and other third-party service providers who perform services on our behalf, such as hosting, analytics, marketing, and legal services.
- Financial Institutions & Partners: We share necessary data with acquiring banks, credit card networks (e.g., Visa, Mastercard), payment gateway providers, and financial institutions to facilitate the payment processing services you request.
- Merchants (Our Clients): As a Service Provider, we share transaction and settlement data with our Merchant Clients so they can fulfill orders, reconcile accounts, and manage chargebacks.
- Legal & Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend the rights or property of Leo Processing, or act in urgent circumstances to protect the personal safety of users of the Services or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Information may be transferred as part of that transaction.
We do not "sell" Personal Information in the traditional sense. However, under California law (CCPA/CPRA), sharing data for cross-context behavioral advertising may be considered a "sale" or "sharing." We provide the right to opt-out below.
4. YOUR PRIVACY RIGHTS (US Residents)
Depending on your state of residency, particularly California, you may have the following rights regarding your Personal Information:
| Right |
Description |
How to Exercise |
| Right to Know |
The right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the categories of sources, and the purposes for collecting or sharing it. |
Contact us via email or phone. |
| Right to Delete |
The right to request the deletion of Personal Information that we have collected about you, subject to certain exceptions. |
Contact us via email or phone. |
| Right to Opt-Out of Sale/Sharing |
The right to opt-out of the "sale" or "sharing" of your Personal Information, which may include our use of third-party cookies for targeted advertising. |
Email support@leoprocessing.com with the subject "Opt-Out Request." |
| Right to Limit Use/Disclosure |
The right to limit the use and disclosure of your Sensitive Personal Information (SPI), if applicable. We generally do not collect SPI. |
|
To exercise any of these rights, please contact us using the methods provided in Section 7. We will verify your request using information associated with your account, including your email address and/or business details.
5. DATA SECURITY AND PCI COMPLIANCE
Leo Processing is committed to protecting your information. We maintain physical, technical, and administrative safeguards to protect the security and integrity of Personal Information.
- We use industry-standard encryption protocols (like SSL/TLS) to secure data transmission.
- We are certified as a PCI-DSS Level 1 Compliant service provider, the highest level of security available in the payment card industry.
However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
6. CHILDREN'S PRIVACY (COPPA)
Our Services are designed for businesses and are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we learn that we have collected Personal Information from a child under 16, we will take steps to delete the information as soon as possible.
7. CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Leo Processing
Address: 3247 S 2750 E, St. George, UT 84790
Phone: +1 (888) 568-1030
Email: support@leoprocessing.com
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this policy indicates when the policy was last revised. We encourage you to review this page periodically for any changes. If we make material changes, we will notify you through the Services or by other appropriate means.
